4 Replies Latest reply on Sep 12, 2019 4:09 AM by Jamsheer KK

    Live Chat 19.08 Issue

    rami ghoul
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      Hello experts,

       

      I have the following error when enabling the Live Chat 19.08 in Smart IT :

       

      HTTP Status 404 - /eschat/agent/

       

      I have the latest version of AR,ITSM,Virtual Chat , etc...

       

      All steps provided by BMC articles were performed but still no luck.

       

      Does anyone faced this issue ?

       

      Regards,

      Rami.