8 Replies Latest reply on Aug 30, 2019 4:50 AM by Dwina Andilla

    Assignee option field not appear on some users Incident Form

    Dwina Andilla
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      Hi, we using BMC Remedy 9.1.04 version. We have problem on some users that can't see on Assignee option field, after choose a certain Assignee Group. But another users can see the Assignee option field of that Assignee Group. What can I check for this issue, what's the problem of this? Please help and advice.

       

      The Assignee option that not appear on a user:

       

      And Assignee option is appear on another user:

       

      Regards,

      Dwina.