6 Replies Latest reply on Aug 23, 2019 7:18 AM by Gemma Clayton

    Can you filter the data a users sees in Smart Reporting dynamically based upon the companies they have access to?

    Gemma Clayton
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      Within Smart Reporting, is it possible to dynamically filter the data a users sees such that they see all tickets related to companies they have been granted access to?  For example, a service manager may not engage day to day with records within Remedy, but would wish to see all tickets logged against their companies when looking at reports within Smart Reporting.  For Security reasons we wouldn't necessarily want to just give all users unrestricted access.


      Many thanks