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This happens even when a report is exported to PDF.
Even if you set the report data, column\row header to some font e.g. Arial, and then export to PDF, still it will change the font.
Since Smart Reporting is customized version of Yellowfin BI tool, maybe this is occurring due to custom CSS file.
BMC Support can confirm on this one.
Thanks for the reply. At least this seems to confirm it's a system thing and not user error! thanks again for the quick reply, much appreciated