1 Reply Latest reply on Jul 11, 2019 1:10 PM by Cris Coffey

    Track-It 2019 v.2 - Renaming Groups after creation

    Dee Woodwood
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      We are in the process of configuring the latest version of Track-It and can't figure out how to rename an existing group. Example: The initial group we created was called Human Resources, but we want to rename the group HR. We thought maybe it's not possible to rename a group while Technicians are assigned to it, so we created a Test Group with no assigned Technicians. The Group Name field is still greyed out and cannot be modified.

       

      Please help!