1 Reply Latest reply on Jul 11, 2019 10:28 AM by Vishnu Nair

    Unable to query the size of the 'Counter' string value containing the object/counter names on host xxxxxxxx

    Jamiel Toefy
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      This error is located in an RSM Log file hwere 2 RSM's are clustered monitoring about 65 devices

       

      <R,06/30/19 17:48:04 UTC,STDERR,[RSMScheduler_Worker-232]> [WARNING,PerfmonParamletHelper,collectData] [AppId=nap6137ZZbk09OqIoCcm0im60bewqgmr;hostname=xxxxxxxx;ElementName=xxxxxxxx;]Caught PerfException (Win32 error code = 2)., e=com.bmc.patrol.patsdk.lib.perfmon.PerfException: CppPerfConnection::getCounterNames(): Unable to query the size of the 'Counter' string value containing the object/counter names on host 'xxxxxxxx'. [Hostname has been masked for Security purposes]

       

      As per Portal [Version 2.11] the parameter error is as follows:

       

      BMC-1DU000454E - Perfmon Collector failed for host xxxxxxxx with the error: 'The system cannot find the file specified.' (Win32 error code = 2): (Perfmon Discovery Paramlet) BMC-1DU000454E - Perfmon Collector failed for host xxxxxxxx with the error: 'The system cannot find the file specified.' (Win32 error code = 2): (Perfmon Parameter Paraml [Hostname has been masked for Security purposes]

       

      I have searched for a solution to which file the system cannot find...

       

      Can someone assist in this regard?