1 Reply Latest reply on Jun 28, 2019 2:58 PM by Saroj Sahu

    Work Info Types not shown Smart IT Activity Panel

    Josh Dredge
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      Hi,

       

      In Smart IT it does not show the work info type anywhere (more specifically, in the activity panel) when reviewing any work info on a ticket... but this information is available easily in 'Classic View Remedy'.
      See screenshots below for clarification on what I am talking about.

       

      ITSM.jpg

       

      Smart_IT.jpg