3 Replies Latest reply on Jun 10, 2019 9:08 AM by Peter Lundqvist

APL.ARDBC.RESTFULARDBCPLUGIN not responding for one vendor form

Peter Lundqvist Jun 10, 2019 3:27 AM

This is a newbie question, for sure.

I have a couple of vendor forms working against APL.ARDBC.RESTFULARDBCPLUGIN successfully (great work LJ LongWing!).

Last friday I created a new form that seems to work just fine except for that it does not return any values.

Looking at arjavaplugin.log I see this difference between this form and other forms:

<APL.ARDBC.RESTFULARDBCPLUGIN>getListEntryWithFields took 119 ms

ENTRYID: getEntryIdListFromKey after Entry.splitEntryId(15599152331, utf-8)

ENTRYID: splited: 15599152331

ENTRYID: after plugin.getListEntryWithFields() returned from plug-in APL.ARDBC.RESTFULARDBCPLUGIN; List<Entry>

ENTRYID: 15599152331

ENTRYID: from rpc split entryId byte[] revert back to String: 15599152331^@^@^@^@^@

+++++++++++++++++ set 143.237.7.126:51152 encoding UTF-8

[...]

<APL.ARDBC.RESTFULARDBCPLUGIN>Executing request

<APL.ARDBC.RESTFULARDBCPLUGIN>Request Complete

ENTRYID: getEntryIdListFromKey after Entry.splitEntryId(SpecifyElement, utf-8)

ENTRYID: splited: SpecifyElement

+++++++++++++++++ set 143.237.7.126:51148 encoding UTF-8

It seems no request id is being generated. Any ideas of what I have screwed up and how to fix it?

1. Re: APL.ARDBC.RESTFULARDBCPLUGIN not responding for one vendor form

Peter Lundqvist Jun 10, 2019 4:03 AM (in response to Peter Lundqvist)

I forgot to use my brain. The first case uses the Get method and the second uses the Create method.
So.. now my only issue is to explain to the owner of the remote system why I just can't read the response...
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2. Re: APL.ARDBC.RESTFULARDBCPLUGIN not responding for one vendor form

LJ LongWing Jun 10, 2019 8:55 AM (in response to Peter Lundqvist)

Peter,
So, the way that Remedy is structured, if you are doing a Create, the only thing you can get back is the 'request id', which in some cases, isn't all that helpful...so, if you need to do a post (create), but need to get the returned body, you can always do the POST in a Get Method (sounds counter intuitive, I know)....if you have other calls against the same REST API that are already using the Get Method...create another Table entry and another vendor form against the same service and define the first one as a GET/GET, and the other as a GET/POST.
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3. Re: APL.ARDBC.RESTFULARDBCPLUGIN not responding for one vendor form

Peter Lundqvist Jun 10, 2019 9:08 AM (in response to LJ LongWing)

Yes, it was the different behaviour in the postman and mitider windows I had opened side by side that threw me off.
I knew how both worked, yet somehow the visuals threw me off.

The weirdest part in this is that I used your tip of using a POST in the Get Method for authorization. For the same exact reason.
I think it is time for a vacation.
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1. Re: APL.ARDBC.RESTFULARDBCPLUGIN not responding for one vendor form

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