7 Replies Latest reply on May 23, 2019 4:10 AM by Duncan Grisby

    lifecyclestatus from ADDM to CMDB

    Juan Jose Algar Ortega
    Juan Jose Algar Ortega Apr 9, 2019 2:30 PM
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      is anybody trying to sync lifecyclestatus attribute from ADDM to CMDB.

       

      We have implemented a method to assign differents LifecycleStatus to all Hosts and NetworkDevices at ADDM and we would like to sync this LifecycleStatus with the corresponded status at CMDB. Is it possible to sync this value?.

       

      Best Regards

        • 1. Re: lifecyclestatus from ADDM to CMDB
          Andrew Waters
          Andrew Waters Employee Apr 10, 2019 1:58 AM (in response to Juan Jose Algar Ortega)

          It is possible to sync most things to the CMDB using the appropriate syncmapping

           

          You mean you are linking to a LifeCyctelStatus node in Discovery? Where are you proposing to sync this to in the CMDB model?

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          • 2. Re: lifecyclestatus from ADDM to CMDB
            Juan Jose Algar Ortega
            Juan Jose Algar Ortega Apr 10, 2019 3:47 AM (in response to Andrew Waters)

            Yes. We are trying to sync our lifecycleStatus defined at ADDM to the different states on CMDB.

             

            We have implemented a method to assign by TPL pattern different LifecycleStatus for our host and it will very usufull if it could be syncrhonize with CMDB.

             

            Does anybody know how to define this syncmapping?

             

            Which is the CMDB Class to stablish the mapping?

            • 3. Re: lifecyclestatus from ADDM to CMDB
              Vishnu Parihar
              Vishnu Parihar Apr 19, 2019 3:07 AM (in response to Juan Jose Algar Ortega)

              Hi Juan,

               

              I will really appreciate if you could share the TPL with me.

              I am also trying to discover assetlifecycle status with TPL but not successful.

               

              Thanking in advance.

               

              Regards,

              Vishnu Parihar

              • 4. Re: lifecyclestatus from ADDM to CMDB
                Nick Caulfield
                Nick Caulfield May 16, 2019 4:19 AM (in response to Juan Jose Algar Ortega)

                What version of CMDB do you have?

                Asset Lifecycle Status stopped being a CMDB attribute (and moved to AST:Attributes) after about version 7.6.04

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                • 5. Re: lifecyclestatus from ADDM to CMDB
                  Juan Jose Algar Ortega
                  Juan Jose Algar Ortega May 16, 2019 10:06 AM (in response to Nick Caulfield)

                  Hello.

                  We are using CMDB versión 9.x.

                   

                  We have deployed some TPL in BMC Discovery driven by "event" to asign different status of "Lifecycle" for a group of elements  (Hosts, NetworkDevice, HardwareContainer, etc..) The different "status" are similar to the Status defined at CMDB and now We would like to synchronize this "Lfilecycle Status" with the Status "AST:Attibute" of each element at CMDB.

                   

                  Any suggestion about how to assign the data from ADDM to AST:Attributes?

                   

                  Best Regards.

                  • 6. Re: lifecyclestatus from ADDM to CMDB
                    Nick Caulfield
                    Nick Caulfield May 16, 2019 10:23 AM (in response to Juan Jose Algar Ortega)

                    I believe that this form is not accessible via the CMDB API since it is not part of the CMDB (but instead part of Asset Management)

                     

                    I am not aware of ADDM being able to sync data into AR forms which are not part of the CMDB

                     

                    Perhaps there might be a way to create a custom attribute on the CMDB which replicates Lifecycle Status which can be updated via the ADDM Sync, and then have some way (workflow) to update AST:Attributes (which is linked to the CI in each of the different datasets via the ReconciliationID) from that but this is only a guess.

                     

                    There may be some expert who knows of a better way to do this?

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                    • 7. Re: lifecyclestatus from ADDM to CMDB
                      Duncan Grisby
                      Duncan Grisby Employee May 23, 2019 4:10 AM (in response to Nick Caulfield)

                      You are right, Nick. Sadly Discovery cannot update the lifecycle status for CIs because it is in forms in Asset Management, not in the CMDB data. AST:Attributes only contains CIs from the BMC.ASSET CMDB dataset, whereas Discovery must write to its own dataset, and it is up to the Reconciliation Engine to choose whether to reconcile the CIs into BMC.ASSET or not. It would therefore not be possible to consider Discovery updating the Asset forms.

                       

                      I think you need to engage with the ITSM community to get recommendations about how to handle it within Asset.

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