1 Reply Latest reply on Jun 13, 2019 6:34 AM by Matt Laurenceau

    BMC Helix Platform 19.02  Push1 Release Calendar

    Makarand Sonawane
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      Check this calendar for the upgrade and maintenance schedule by the data center for BMC Helix Platform, which includes BMC Helix Innovation Suite, BMC Helix Custom Applications, BMC Helix Integration Service, BMC Helix Business Workflows, BMC Helix Multi-Cloud Service Management, and BMC Helix Chatbot. For information about what's new in a release or patch, see the BMC Helix Subscriber Release Notes page.

       

      The BMC Helix Digital Workplace Advanced release calendar is located here.

       

      Maintenance Release Calendar by Data Center:

       

       

       

      Chicago Data Center Updates

      Environment:
      CHI Pre-Production (Tailoring and QA)CHI Production
      Maintenance Details:

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Apply 19.02 Push 1 to the following:

      Innovation Suite Business Workflows

      Dates and Times:

      CHI1: Apr 26, 4.00 AM to 5.30 AM UTC

      CHI2: Apr 27, 4.00 AM to 5.30 AM UTC

      CHI3: Apr 26, 6.00 AM to 7.30 AM UTC

      CHI1: May 3, 4.00 AM to 5.30 AM UTC

      CHI2: May 4, 4.00 AM to 5.30 AM UTC

      CHI3: May 3 10.00 AM to 11.30 AM UTC

      Duration / Impact:

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

       

      Amsterdam Data Center Updates

      Environment:
      AMS Pre-Production (Tailoring and QA)AMS Production
      Maintenance Details:

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Dates and Times:

      AMS1: Apr 27, 4.00 AM to 5.30 AM UTC

      AMS2: Apr 27, 4.00 AM to 5.30 AM UTC

      AMS3: Apr 27, 6.00 AM to 7.30 AM UTC

      AMS4: Apr 26, 4.00 AM to 5.30 AM UTC

      AMS 5 : Feb 27, 6.00 AM to 7.30 AM UTC

      AMS6: Apr 26, 10.00 AM to 11.30 AM UTC

      AMS1: May 4, 4.00 AM to 5.30 AM UTC

      AMS2: May 4, 4.00 AM to 5.30 AM UTC

      AMS3: May 4, 6.00 AM to 7.30 AM UTC

      AMS4: May 3, 4.00 AM to 5.30 AM UTC

      AMS 5: May 4, 6.00 AM to 7.30 AM UTC

      AMS6: May 3, 10.00 AM to 11.30 AM UTC

      Duration / Impact:

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

       

      London Data Center Updates

      Environment:
      UK Pre-Production (Tailoring and QA)UK Production
      Maintenance Details:

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Dates and Times:

      UK1: Apr 26, 6.00 AM to 7.30 AM UTC

      UK2: Apr 26, 10.00 AM to 11.30 AM UTC

      UK1: May 3, 4.00 AM to 5.30 AM UTC

      UK2: May 3, 6.00 AM to 7.30 AM UTC

      Duration / Impact:

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

       

      Sydney Data Center Updates

      Environment:
      Syd Pre-Production (Tailoring and QA)Syd Production
      Maintenance Details:

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Dates and Times:

      SYD1: tbd

      SYD1: tbd

      Duration / Impact:

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

       

      AWS Oregon Data Center Updates

      Environment:
      OR Pre-Production (Tailoring and QA)OR Production
      Maintenance Details:

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Apply 19.02 Push 1 to the following:

      Innovation Suite, Business Workflows

      Dates and Times:

      OR1: Apr 26, 6.00 AM to 7.30 AM UTC

      OR1: May 3, 6.00 AM to 7.30 AM UTC

      Duration / Impact:

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours

      Total Duration: 1.5 Hours

      User Disruption Impact: 1.5 Hours