5 Replies Latest reply on Apr 23, 2019 4:19 PM by Cris Coffey

    What is "Inactive" in Help Desk Views / Filters in Track-It 2018 / 2019?

    Ken Soszka
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      Hi, in the Help Desk Views / Filtering, what does "Inactive" refer to? The choices are True or False. I thought it might be referring to the status of a Technician Account, but after testing that it doesn't seem to be the case.