7 Replies Latest reply on Jul 9, 2019 10:26 AM by Jay DeRonck

    Desktop Monitor information in BCM

    Omar Abushanab
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      Hello Community,

       

      I have a requirement to give details for users having more than one monitor at the same Desktop / Laptop using information from BMC Client Management.

      but when I go to the inventory datils it shows only one Desktop Monitor connected to the device and I am sure this particular device having 2 monitors connected to it.

       

      this screenshot and it shows only 1 record in Desktop Monitor.

      Note: they both HP and having same hardware specification.

      Desktop Monitor.png

       

      My question is how can I know the number of connected monitors for the devices?

      Or Client Management only give one record as connected Desktop Monitor?

       

       

      Thanks,