3 Replies Latest reply on Mar 26, 2019 10:21 AM by Cris Coffey

Creating Track-It! Report with Multiple Data Sources

Cole Hayes Mar 12, 2019 10:02 AM

I am trying to create a Print Report in Track-It! using one of the Ticket Report templates. However I need to add a second data source, and i am unable to do so. I am able to create a blank report with multiple data sources, but cant figure out how to copy all the work i have done with the design of the current one.

Any help is much appreciated.

1. Re: Creating Track-It! Report with Multiple Data Sources

Cris Coffey Mar 25, 2019 10:27 AM (in response to Cole Hayes)

You may want to head over to support.trackit.com and see about opening up a support ticket to get some assistance on this one.
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2. Re: Creating Track-It! Report with Multiple Data Sources

Kevin Geil Mar 25, 2019 12:34 PM (in response to Cris Coffey)

Thanks Cris. That's ended up working for me. We succeeded by creating a subreport, which handles the 1:many relationship between the ticket ID and Note ID. I had tried this, but was missing one little thing, which is usually the case, right? Hopefully this works out for Cole as well.

Thanks,

Kevin
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3. Re: Creating Track-It! Report with Multiple Data Sources

Cris Coffey Mar 26, 2019 10:21 AM (in response to Kevin Geil)

Glad to hear you got it working. It is usually something little in report writing like that.
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