1 Reply Latest reply on Mar 12, 2019 8:09 PM by Shreyas Swamy

    Smart Reporting 9.1.04 (patch 2) - Hyperlink to Ticket

    T. D.
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      In in the Custom Parameters Smart Reporting allows you to provide the MidTier (see below). Populating this and adding Incident ID with Hyperlink to a report does not seem to be working.

       

      I was wondering if there something else that has to be configured / setup within Smart Reporting for the Hyperlink to a ticket ID to work.

       

      THANKS!