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    BMC Remedy 8.1 Duplicates in CMDB Audit Log

    Vlad Kovalchuk
    Vlad Kovalchuk Feb 25, 2019 6:02 PM
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      In BMC Remedy  8.1 I need to audit 2 fields in a Computer System asset - Region from General tab

      and DNS Host Name from Specifications tab

       

      To do that I opened BMC_ComputerSystem from the Class Manager

      And then I clicked on BMC.CORE:BMC_ComputerSystem

      And opened HostName for editing

      Then I set Attribute Type = Audit for the HostName field

      In the BMC.CORE:BMC_ComputerSystem class I didn’t find the Region field, so I moved one step up to the BMC.CORE:BMC_BaseElement class within the MC.CORE:BMC_ComputerSystem class

      But in BMC.CORE:BMC_BaseElement I can’t edit Region attribute! So I move one step up again

      And opened BMC_BaseElement class, and then Region attribute

      I found Region attribute and click on button Edit, and set Audit Option = Audit on the next screen

      Then I created a new Asset of ComputerSystem from The Asset Management Console

      When I clicked on CMDB Audits function

      I got an Audit Logs with duplicates

      It’s interesting, HostName displays correctly and only one time, HostName is a Computer System related attribute. But Region is common attribute and reuse on different attributes types

       

      My questions are – Why on creation of a new asset I have 2 rows with duplicated Region value?

       

      What I did wrong?

       

      Thank you,

       

      Vlad

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