3 Replies Latest reply on Feb 27, 2019 1:01 AM by Marie Johnson

    BMC Remedy 8.1 Duplicates in CMDB Audit Log

    Vlad Kovalchuk
      Share This:

      In BMC Remedy  8.1 I need to audit 2 fields in a Computer System asset - Region from General tab


      and DNS Host Name from Specifications tab


      To do that I opened BMC_ComputerSystem class from the Class Manager 


      And then I clicked on BMC.CORE:BMC_ComputerSystem


      And opened HostName for editing


      Then I set Attribute Type = Audit for the HostName field


      In the BMC.CORE:BMC_ComputerSystem class I didn’t find the Region field, so I moved one step up to the
      BMC.CORE:BMC_BaseElement class within the BMC.CORE:BMC_ComputerSystem class


      But in BMC.CORE:BMC_BaseElement I can’t edit Region attribute! So I move one step up again


      And opened BMC_BaseElement class, and then Region attribute



      I found Region attribute and click on button Edit, and set Audit Option = Audit on the next screen


      Then I created a new Asset of ComputerSystem from The Asset Management Console


      When I clicked on CMDB Audits function


      I got an Audit Logs with duplicates


      It’s interesting, HostName displays correctly and only one time, HostName is a Computer System specific attribute.
      But Region is common attribute and reuse on different asset types


      My questions are: Why on creation of a new asset I have 2 rows with duplicated Region value?


      What I did wrong?


      Thank you,