Ahmed, for Remedy we are in general on a 6 month release cycle. That's why there was no 18.11 feature release. Note: there was a one-time exception when we did a release in 18.05 and 18.08, which obviously is not a 6 months interval, but we're back to a 6 month cycle now. .
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For Remedy SSO and DWP there is a version 1811, for AR/CORE/ITSM there was a patch release 1808. 001 at the same time.
01/23 corrected typo 1808.001 Not 1811.001 thanks
Appreciate your kind support. all mentioned information was helpful.
I got the below answer and it was helpful to share it with you:
BMC now have 2 releases for Remedy in a year with lots of innovation packed into it. The last release for Remedy was 1808 that came out in Aug 2018 timeframe. The next upcoming release is 1902 targeted for Feb. 2019 timeframe. Please note that the release date is just an estimate and can change w/o any prior notice.
BTW, the latest release for Multi-Cloud Service Management is version 1811 which is already available to our SaaS customer since early Dec. 2018.
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Just to correct. There is no 18.11 release for ARS/CORE/ITSM.
Latest in 18 line:
ARS/CORE/AI - 18.08 + patch1
ITSM - 18.05 + 18.08 Deplyment + patch1
DWPA/C - 18.11
SmartIT - 18.08 + patch1