1 Reply Latest reply on Jan 16, 2019 12:28 PM by kedar zavar

    Configuration Segregation section in user settings

    Marino Doncic
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      Hi,

       

      I would like to segregate users according to the role hierarchy by using user segregation. I follow documentation for my RF version in which stands:

       

      1. Click the Remedyforce Administration tab.
      2. On the Home page, click the Manage Users tile, and from the menu, select User Settings.
      3. In the Configuration Segregation section, click Populate Role Hierarchy Data.

      But, It seem like there is missing Configuration Segregation section in user settings.

       

      Is there some reason why this section is missing, because of that I'm not able to make segregation.