5 Replies Latest reply on Sep 17, 2019 6:46 AM by Cris Coffey

    Change an existing Ticket into an assignment within a different ticket

    James Wild
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      In TrackIt! 11 it was possible to Right click on a work order and assign it to a different work order, where by it would then convert in to an assignment of that work order.


      Is this possible in TrackIt! 2018?


      I want to change a couple of tickets that have already been created by a technician, and make them assignments belonging to a another existing ticket.

      I am hoping I don't have to do a lot of copying and pasting, and there is some kind os convert or save or move option where I can quickly just move these tickets and make them assignments.