Did you get any error while performing this activity?
Prior to 8.x BMC used C plugin and after that it uses java plugin to authenticate.
Changed the AREA LDAP configuration certificate database path to direct jks (java keystore ) file.
I hope that helps.
1 of 1 people found this helpful
Mohammad, thank you very much! Can you tell me where I go to do this?
2 of 2 people found this helpful
This may help. In summary, you need to import the appropriate certificate to the java keystore on the AR server you are running the workflow from.
Thanks Ryan. Is there a document that explains what I need to do? Thanks!
Enable arjavaplugin logs in debug mode and try fetching data on Vendor to check if you are able perform it.
If not try checking the arjavaplugin logs if you see any error in the logs to narrow down the problem.
KA link to enable java plugin logs in debug mode :