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1. Re: The annoying 50x errors are back
Vishnu NairDec 24, 2018 8:14 AM (in response to Razeem Mohamed)
Razeem, could you please add couple of URLs and approx time when you faced this issue? That would be the first thing the investigating team would ask.
(P.S: Due to holidays, it might take the team more than usual time to analyze this.)
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2. Re: The annoying 50x errors are back
Razeem MohamedDec 24, 2018 8:46 AM (in response to Vishnu Nair)
Vishnu,
I am not able to reproduce them. Even while typing this comment it was OK. I am off the community until Wednesday. Will try to update this thread if encounter issue again.
I don't think the community is going to be that busy. So you guys can chill.
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3. Re: The annoying 50x errors are back
Razeem MohamedDec 24, 2018 8:49 AM (in response to Razeem Mohamed)
But.. I do not see any point being added for the above reply.
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4. Re: The annoying 50x errors are back
Vishnu NairDec 24, 2018 9:41 AM (in response to Razeem Mohamed)
1 of 1 people found this helpfulNo worries, I myself got a 502. Took screenshot and reported it to our IT. I'll update here once they come back with news.
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5. Re: The annoying 50x errors are back
Stefan HallDec 25, 2018 5:13 AM (in response to Razeem Mohamed)
1 of 1 people found this helpful502 Less than 2 minutes ago.
https://communities.bmc.com/community/bmcdn/bmc_it_service_support/pages/knowledge
and
the red box at page button is back too
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6. Re: The annoying 50x errors are back
Razeem MohamedDec 26, 2018 6:34 AM (in response to Stefan Hall)
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7. Re: The annoying 50x errors are back
Razeem MohamedDec 26, 2018 6:35 AM (in response to Razeem Mohamed)
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8. Re: The annoying 50x errors are back
Razeem MohamedDec 27, 2018 3:39 AM (in response to Razeem Mohamed)
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9. Re: The annoying 50x errors are back
Vishnu NairDec 27, 2018 3:46 AM (in response to Razeem Mohamed)
1 of 1 people found this helpfulNot yet, Razeem. Our team confirmed that the issue you encountered on docs was a known outage and it was rectified. They are still investigating the issue on communities.
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10. Re: The annoying 50x errors are back
Razeem MohamedDec 27, 2018 3:48 AM (in response to Vishnu Nair)
Thanks for the update Vishnu
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11. Re: The annoying 50x errors are back
Razeem MohamedJan 8, 2019 5:10 AM (in response to Razeem Mohamed)
1 of 1 people found this helpful -
12. Re: The annoying 50x errors are back
Vishnu NairJan 8, 2019 5:31 AM (in response to Razeem Mohamed)
looping in Puja Kumari for insights.
By the way, is this issue coming up quite frequently now, or just may be couple of times a day?
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13. Re: The annoying 50x errors are back
Puja KumariJan 8, 2019 5:48 AM (in response to Razeem Mohamed)
3 of 3 people found this helpfulHi Razeem,
Just to let you know that sometimes even due to network connectivity issue, at times you may see this error.
Like previously when ThreatX firewall was not implemented on communities, you used to see some communities page not loading properly and then we used to refresh the page. Now, the difference is due to threatX firewall in place, inspite of communities page being shown as kept loading, it directly shows us the 50X error page.
So, if you are getting this error very frequently , do let us know and the links where you see these errors.
Thanks and regards,
Puja
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14. Re: The annoying 50x errors are back
Matt LaurenceauJan 8, 2019 6:29 AM (in response to Razeem Mohamed)
While the team looks at the tech glitch, great that you use /news
What are your Use Cases?
- Overall glance?
- Do you focus at existing News streams?
- Did you create personalized streams?
- Other?