Razeem, could you please add couple of URLs and approx time when you faced this issue? That would be the first thing the investigating team would ask.

(P.S: Due to holidays, it might take the team more than usual time to analyze this.)

No worries, I myself got a 502. Took screenshot and reported it to our IT. I'll update here once they come back with news.

502 Less than 2 minutes ago.

https://communities.bmc.com/community/bmcdn/bmc_it_service_support/pages/knowledge

and

the red box at page button is back too

Not yet, Razeem. Our team confirmed that the issue you encountered on docs was a known outage and it was rectified. They are still investigating the issue on communities.

looping in Puja Kumari for insights.

By the way, is this issue coming up quite frequently now, or just may be couple of times a day?

Hi Razeem,

Just to let you know that sometimes even due to network connectivity issue, at times you may see this error.

Like previously when ThreatX firewall was not implemented on communities, you used to see some communities page not loading properly and then we used to refresh the page. Now, the difference is due to threatX firewall in place, inspite of communities page being shown as kept loading, it directly shows us the 50X error page.

So, if you are getting this error very frequently , do let us know and the links where you see these errors.

Thanks and regards,

Puja

While the team looks at the tech glitch, great that you use /news

What are your Use Cases?

• Overall glance?
• Do you focus at existing News streams?
• Did you create personalized streams?
• Other?