5 Replies Latest reply on Jan 21, 2019 2:12 PM by Tina Thomas

    Last time a category was used for a ticket/change request/problem

    Tina Thomas
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      We are working in salesforce winter 19 and remedyforce summer 18. I would like to know if there is a way to identify the last time a category was used. I have ran reports and export category information but have not been able to find anything that shows last activity.