0 Replies Latest reply on Dec 12, 2018 3:26 AM by Pankaj Birje

    BCM DB errors in mtxagent.log file

    Pankaj Birje
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      Dear Team,

       

      I have installed the BMC Client Management on windows 2012 R2 with 12.7 version.

      Database used Oracle 11g.

       

      Application installed successfully and I am able to login to BCM console.

       

      in mtxagent log file getting below ERROR multiple times:

       

      2018/12/12 14:20:29 Vision64Database                 ERR [2728] SQL Error: ORA-00001: unique constraint (BCMDBUSER.ADMINPREFERENCE_PK) violated

      2018/12/12 14:20:29 Vision64Database                 ERR [2728] Query: INSERT INTO AdminPreferences (AdministratorID, PreferenceName, PreferenceValue) VALUES (2, N'RowColorOdd', N'-1')

      2018/12/12 14:21:10 Vision64Database                 ERR [4676] SQL Error: ORA-00001: unique constraint (BCMDBUSER.ADMINPREFERENCE_PK) violated

      2018/12/12 14:21:10 Vision64Database                 ERR [4676] Query: INSERT INTO AdminPreferences (AdministratorID, PreferenceName, PreferenceValue) VALUES (2, N'ThemePackFilename', N'BMCthemepack.zip')

       

       

      Not sure that will affect the application and operations.

       

      any idea on this ERROR or any suggestions ?

       

      kindly help.

       

      Regards,

      Pankaj Birje