2 Replies Latest reply on Dec 6, 2018 10:59 AM by kedar zavar

    Change status from "Opened" to "In Progess" when ticket is assigned to user...

    Brad Davidson
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      Hello everyone,

      We're looking to have our tickets change status from "OPENED" to "In Progress" once the ticket has been assigned to a user. I'm pretty new to this so I'm looking for suggestions or if you can point me in the right direction I would appreciate it.

       

      Brad