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1. Re: Patrol Agent installation on Ubuntu (Debian)
Brian Morris Nov 30, 2018 7:42 AM (in response to Vitaly Blokhin)1 of 1 people found this helpfulThis thread may help: What user permission are required for PATROL user on UNIX/Linux servers
Also some documentation about installing on UNIX: Installing in UNIX environment - BMC PATROL Agent 10.7 - BMC Documentation
Creating a privileged account using sudo - BMC PATROL Installation Utility 9.6 - BMC Documentation
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2. Re: Patrol Agent installation on Ubuntu (Debian)
Vitaly Blokhin Dec 3, 2018 5:07 AM (in response to Brian Morris)Hi Brian,
Thanks for the info! The agent successfully installed and restarted after security scripts execution via sudo account.
Port 3181 is accessible via telnet, but agent is not visible in the TrueSight console. Windows servers installed previously are visible in the console.
Please could you advise what should we check to make the agent visible?
Thank you in advance!
Vitaly
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3. Re: Patrol Agent installation on Ubuntu (Debian)
Brian Morris Dec 3, 2018 7:16 AM (in response to Vitaly Blokhin)Did you set your integrationservices variable? Typical port is 3183 /AgentSetup/integration/integrationServices
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4. Re: Patrol Agent installation on Ubuntu (Debian)
Vitaly Blokhin Dec 3, 2018 7:27 AM (in response to Brian Morris)Yes, I set it during preparation of the deployable package (tcp:server_name:3183)
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5. Re: Patrol Agent installation on Ubuntu (Debian)
Brian Morris Dec 3, 2018 8:22 AM (in response to Vitaly Blokhin)OK, and your integration server specified in server_name is connected to your TrueSight Console? In your patrol agent log, when the agent starts up, do you see that it is successfully connecting to this integration server?
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6. Re: Patrol Agent installation on Ubuntu (Debian)
Vitaly Blokhin Dec 4, 2018 12:22 AM (in response to Brian Morris)Yes, integration server is connected to TrueSignt Console and I can see other Windows Patrol agents connected, but not this ubuntu agent.
Patrol agent log says:
Mon Dec 03 02:11:11 PM 2018: ID 10205a: I: Binding PatrolAgent to port 3181 ...
Mon Dec 03 02:11:46 PM 2018: ID 1021fa: I: Connection established with Integration Service server_name on port 3183