12 Replies Latest reply on May 21, 2019 8:24 AM by zaylor elek

    Time-dependent email alert still being sent from a deactivated workflow rule

    Claire Walsh
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      We have an old workflow rule in the system which was configured to send an email alert to the incident handler 2.5 days before the remedy/resolution was due.

      However, the rule has been deactivated. The users are still getting notifications.


      Any ideas?


      I've tried setup>Monitor>time based workflow but I can't find the workflow rule there.