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1. Re: How to install and run Remedy ARS in rhel system?
Vinod Shewale Oct 12, 2018 1:53 AM (in response to Mayank Srivastava)Hi Mayank,
In order to install Remedy on RHEL there are some pre-requisites, please follow the below mentioned links for the detailed procedure.
Preparing the UNIX environment - BMC Remedy Action Request System 8.0 - BMC Documentation
Installing BMC Remedy AR System - BMC Remedy Action Request System 8.0 - BMC Documentation
and you can download the installables (ARSuiteKit_version.tar.gz) from EPD site.
Regards,
Vinod
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2. Re: How to install and run Remedy ARS in rhel system?
Shameem JS Oct 12, 2018 2:01 AM (in response to Mayank Srivastava)It's worth having a look on below thread as well.
Detailed steps of a Linux Remedy AR System install (non ITSM)
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3. Re: How to install and run Remedy ARS in rhel system?
Mayank Srivastava Oct 26, 2018 4:08 AM (in response to Mayank Srivastava)getting error
LOG EVENT {Description=[Cannot run program "/etc/httpd/conf/httpd.conf/httpd": error=20, Not a directory],Detail=[Cannot run program "/etc/httpd/conf/httpd.conf/httpd": error=20, Not a directory]}
THROWABLE EVENT {Description=[Failed to start Apache]}
During installation
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4. Re: How to install and run Remedy ARS in rhel system?
Sergey Smirnov Oct 26, 2018 7:04 AM (in response to Mayank Srivastava)It's very strange path - /etc/httpd/conf/httpd.conf/httpd. May be at installation window you write wrong path to folder with apache?
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5. Re: How to install and run Remedy ARS in rhel system?
Mayank Srivastava Oct 26, 2018 8:02 AM (in response to Sergey Smirnov)I wrote this
Apache Path: /etc/httpd
Apache Conf: /etc/httpd/conf
Apache Bin: /usr/sbin
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6. Re: How to install and run Remedy ARS in rhel system?
Sergey Smirnov Oct 26, 2018 8:31 AM (in response to Mayank Srivastava)Do you have permissions to read, write, execute on these directories or are you root
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7. Re: How to install and run Remedy ARS in rhel system?
Mayank Srivastava Oct 26, 2018 8:33 AM (in response to Sergey Smirnov)root
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8. Re: How to install and run Remedy ARS in rhel system?
Sergey Smirnov Oct 26, 2018 9:06 AM (in response to Mayank Srivastava)Can you delete current installation settings files and installation log from tmp folder. After that try install again and attach here installation file after error (without login/password and other personal information)
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9. Re: How to install and run Remedy ARS in rhel system?
Mayank Srivastava Oct 29, 2018 11:45 PM (in response to Sergey Smirnov)Hi can you share me your mail ID unable to insert arinstallation logs here? Sergey Smirnov