0 Replies Latest reply on Oct 11, 2018 3:56 AM by Michael Vincent Condez

    creating a task linked to a ticket once approval is given

    Michael Vincent Condez

      initially i tried the TASK on the ACTION part of the approval process. unfortunately it created a different task at all which is not linked to a ticket.

       

      i am trying now the Process Builder.

       

      If you have any thoughts on this, would be happy to hear them out.