3 Replies Latest reply on Sep 11, 2018 4:12 PM by Juergen Dannerbauer

    is it possible to have multiple mailboxes using OOTB?

    Andi Kusuma
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      Hi Experts,


      So, my client have this kind of requirement:

      Using RBE to automatically create request from 4 different mailboxes

      So when user sent email to one of mail above, it will trigger RBE and assigned it according to which mailbox it was sent. and send notification from the same mailbox.


      i've already read some of the thread, however it cannot be achieved using OOTB features. but it was an OLD threads,


      currently remedy is installed on the system, is it possible now using OOTB features to achieve such a thing?

      can we have more than one email engines?