This content has been marked as final.
Show 2 replies
-
1. Re: Backing up Email Engine Mailbox Configuration
Fred Grooms Jul 5, 2018 1:18 PM (in response to Edison Pioneer)3 of 3 people found this helpfulYes, you can report on the "AR System Email Mailbox Configuration" form to gather the configuration details.
If you save the report as a csv or arx format you can use the "BMC Remedy Data Import" tool (installed on your machine when you installed Developer Studio) to import the data back.
Fred
-
2. Re: Backing up Email Engine Mailbox Configuration
Jason MillerJul 11, 2018 5:06 PM (in response to Fred Grooms)
1 of 1 people found this helpfulI would also keep a back up of EmailDaemon.properties in the AREmail directory. There are additional settings in this file. Well, I guess that is more of the old school way... You could take an .arx//csv file backup of the com.bmc.arsys.emaildaemon records as well