1 2 Previous Next 17 Replies Latest reply on Jun 15, 2018 11:27 AM by Michael Perez

    Customer Custom Search

    Michael Perez
      Share This:

      Hi All,


      I need to be able to create a default search for customers that will display all tickets that they submit and tickets that have been created for them and assigned them as the contact.


      I am able to accomplish the first one by Search for: Common.created By = @me.


      But I cant figure how to accomplish the 2nd request.


      I have Linked fields to populate Contact information, but cant find a "wildcard" that can be used for any customer.



        1 2 Previous Next