Q. How can I enable those questions "without" using the remaining lookup or text fields?
A. I don't think it will be possible to use the notes fields, as it seems like any notes in the template will appear only after the Work Order has been submitted.:
Q. I say that because I don't want these questions to be visible for all of our work orders, just the ones having to do with SharePoint Page/ List Dev work order requests.
A. Can you use the remaining lookup or text fields, but only in a template for SharePoint Page/ List Dev work order requests?
Thank you for the responses.
Q. Can you use the remaining lookup or text fields, but only in a template for SharePoint Page/ List Dev work order requests?
A. I would be ok with using them IF those fields would ONLY be visible within the Self-Service portal for SharePoint Page/ List Dev work order requests, but am unsure how to restrict those fields from being visible to all requests within Self-Service.
Yes, I see, you are correct, the fields cannot be restricted to certain Work Orders.
Going forward, you might want to take a look at our latest Track-It! iteration, Track-It! 2018, which is kind of in a pre-release development stage. Here you can check it out, and even make suggestions for future releases: