1 Reply Latest reply on Apr 18, 2018 10:43 AM by Ken Soszka

    File Capture doesn't update asset fields for newly discovered assets

    Refiloe Motjolopane
      Share This:

      Previously we had file captures working properly on our installation. The system would upon auditing assets automatically capture the asset names, serial number, the manufacturer, and other selected specifications on new computers/laptops added to the network. Lately the functionality simply stopped working and we cannot identify what could be the cause. What can we try to get the system automatically updating asset fields again?