0 Replies Latest reply on Apr 16, 2018 5:43 AM by Andrew Hardwick

    Top 10 Problem priorities

    Andrew Hardwick

      We are currently looking at the best way to prioritise our problems so that our dev team can work on finding the root cause. Currently we have hundreds of open problems but only the capacity to work on say 10 at a time. We therefore want to be able to assign a value to the problem ticket to show which are the top 10, ideally in rank order, so from 1 to 10.


      Additionally if possible, if say problem 3 was closed, we could like problem 4 - 10 automatically move up one place.


      Does that sound like something that would be possible? Any ideas how we would achieve that?