0 Replies Latest reply on Feb 9, 2018 12:11 AM by Rodrigo Guerreo

    I have the following error in Social Bridge - The push notifications dont arrive to the mobile application

    Rodrigo Guerreo

      Hi,

       

      We have some error with the push notifications for Smart IT and MyIT, but i dont have idea whats happen, it seems to be a connection error.

       

      I tried to do the next doc solution, but the problem continues

       

      KnowledgeArticle - BMC

       

      Are you have any suggestion?

       

      RECORDS NOTIFICATIONS IN SOCIAL BRIDGE

      TESTING THE TELNET FROM AR SERVER AND SMART IT SERVER

       

      HEALTH CHECK MyIT

       

      REGARDS