1 Reply Latest reply on Feb 6, 2018 6:03 AM by Ravindrakumar Rodge

    FTS Issue and Unable to relate KBA articles

    JCP Remedy
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      Hi All,

       

      In our production environment, we are noticing continuous errors in arerror log file. Please let me know how to resolve the issue asap.

       

      390635 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Feb 06 00:20:14 2018     <servername> (9977) ARSYS.ARF.FTS : RPC: Miscellaneous tli error - System error (Connection refused)

       

      390602 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Feb 06 00:26:52 2018     Failure processing entry (seq number 177390) [Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)] [<servername> (9998) ARSYS.ARF.FTS : RPC: Miscellaneous tli error - System error (Connection refused)]

      Tue Feb 06 00:26:52 2018  390602 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760)

      Tue Feb 06 00:26:52 2018     Error 8760:Cannot establish a network connection to the AR System Plug-In server while indexing data for schema 1850, field 1000000161, entry INC000003475440

       

      Immediate response will be appreciated.

       

      Regards,

      JCP