2 Replies Latest reply on Feb 6, 2018 3:22 AM by Sergey Smirnov

    Installation error UserExperiencePatch (MyIT) on AR Server (main)

    Sergey Smirnov

      Hello! ARS 9.1.04/ITSM 7.6.4/RHEL 7.4/Oracle

      The system was installed an old version of MyIT - removed it by the instructions:

      https://docs.bmc.com/docs/display/public/itsm80/Uninstalling+Smart+IT

      https://communities.bmc.com/docs/DOC-73464

      Trying to install a new UserExperiencePatch, but falls into an error related to the installation of the language (used in the system en and ru). Request help, who can be met with such

      UX.jpg