1 Reply Latest reply on Jan 15, 2018 10:00 AM by kedar zavar

    Change how often a survey is sent

    Glenn Daly
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      We want to use the Remedyforce survey tool, but only wish to send a survey to a customer once every three months, so if the customer submits ten tickets in the space of three months, they will only receive one invitation to complete a survey, not ten. Is this configurable?