4 Replies Latest reply on Jan 16, 2018 6:55 AM by Mark Powell

    Remedy 9.1 Smart Reporting: Question about table sorting

    Mark Powell

      Hi there,

       

      There are two things I am having trouble with and I am hoping you can help me.

       

      1) I created some age buckets (via calculated fields)  to indicate when incidents are remaining open for an extended period of time.  I would like to sort by highest to lowest.  (Please see screenshot below) I have gone through all of the formatting properties that I can find a way to sort ascending or descending by numerical value.  Can you tell me if there is a way to do this?

      2) I have the Service Types consolidated into either "Request" or  "Restoration" buckets via calculated field.  This is working OK but "Request" and "Restorations" designations are all the way at the bottom and I have not been able to move them to the top so they are easy to see.

       

      As always, your help is very appreciated and I thank you in advance for anything you can do.

       

      Thanks!

       

      Mark