5 Replies Latest reply on Nov 29, 2017 8:35 AM by Andreas Mitterdorfer

    Fetching hostname from summary in Remedy incident

    vivek garg



      We are getting  detailed summary from 3rd party tool in Remedy Incident and hostname is included in that summary.

      Our requirement is to fetch value of hostname from summary and set it in a separate field which would be used to get reports on the basis of hostname.

      Please let me know how shall we achieve this .