0 Replies Latest reply on Oct 6, 2017 2:51 PM by edison pioneer

    Can we disable/offline the SME review stage?

    edison pioneer

      Hi everyone,

       

      In knowledge management, can we disable/offline the SME review stage?

       

      I attempted to mark it offline in the Status Transition area of the Knowledge Management section under Application Administration Console. It is listed as Out of the Box and Protected so I am unable to modify it. I am curious if there is another setting in Remedy that can adjust this item.

       

      Any help would be much appreciated.

       

      Thanks.