0 Replies Latest reply on Oct 6, 2017 10:05 AM by Abhishek Tundalwar

    BEM remote cell disconnecting intermediately

    Abhishek Tundalwar

      Hi Folks,

       

      I am facing issue of intermediate cell dis-connectivity

       

      c:\>mgetinfo -n remotecell#1 -v activity

      BMC Impact InfoRetrieval 7.4.00.44 (Build 181350287 - 24-Nov-2016)

      Copyright 1998-2014 BMC Software, Inc. as an unpublished work.  All rights reser

      ved.

      20171006 140403.525000 mgetinfo: MCLI: BMC-IMC300011E: Could not connect to Cell

      remotecell#1

       

      Here I faced issue, I checked secondary server but it was in standby mode

       

      c:\>mgetinfo -n remotecell#2 -v activity

      BMC Impact InfoRetrieval 7.4.00.44 (Build 181350287 - 24-Nov-2016)

      Copyright 1998-2014 BMC Software, Inc. as an unpublished work.  All rights reser

      ved.

      Standby activity

       

      Again I checked primary server then it was working fine 

       

      c:\>mgetinfo -n remotecell#1 -v activity

      BMC Impact InfoRetrieval 7.4.00.44 (Build 181350287 - 24-Nov-2016)

      Copyright 1998-2014 BMC Software, Inc. as an unpublished work.  All rights reser

      ved.

      Full activity

       

       

      It is happening after every couple of hours and due to which the snmp adapter sending events to remote cell with some delay, and due to which the correlation rule is failing.

       

      Regards,

      Abhishek Tundalwar