0 Replies Latest reply on Oct 6, 2017 3:01 AM by Muhammad Faizan Iftikhar

    Instance name (Service) in Dashboard

    Muhammad Faizan Iftikhar

      Dear Members,

       

      Hope all doing well.

       

      Query related to dashboard or reports in remedyforce:

       

      • Client need to see number of incidents related to Instance name (service)only, reports or dashboard related to Instance name not a parent service PFB snaps
      • We are also in development phase of  service catalog for client, do we need to consider child service (Instance name)as a parent service to see in dashboard or do we have any customize way to see in dashboard? number of incident related to Instance name only.

       

      Need your help . Thanks!!

       

      In CMDB

       

      In Dashboard: