8 Replies Latest reply on Sep 25, 2017 9:02 AM by Subhashini Natarajan

    ITSM upgrade Completed with Warnings - 9.1.02

    Subhashini Natarajan
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      Hello,

       

      Remedy ITSM 9.0.02 installation completed with Warnings. Please let us know whether it can be safely ignored.

       

       

      I have attached ITSM Install logs.

       

      A quick help is much appreciated.

       

      Regards,

      Subhashini N

       

      UPDATE: Based on File attachment policies, a file was removed, see FAQ for more

        • 1. Re: ITSM Installation Completed with Warnings - 9.1.02
          Sidhdesh Punaskar

          Looks like warning is appearing for Change ID utility:

          [AR ChangeID command],Detail=[/opt/bmc/ARSystem/bin/archgid -c 10013 -F /opt/bmc/BMCRemedyITSMSuite/Shared_Components/archgidfiles/rkm/viewid.txt -u "Action Request Installer Account" -p ****** -x remedytest.neotel.co.za -t 0 -N 7200 -L 14400 -X 21600]}

           

          *WARNING* No such vui 536870916 on RKM:ArticleHistory

          *WARNING* No such vui 536870913 on RKM:CFG-LocalizedSources

          *WARNING* No such vui 536870913 on RKM:CFG-LocalizedStatus

          *WARNING* No such vui 536870913 on RKM:CFG-StatusTransition

          *WARNING* No such vui 536870913 on RKM:ConfigFeedback

          *WARNING* No such vui 536870913 on RKM:Configuration

          *WARNING* No such vui 536870916 on RKM:CreateNewKnowledgeArticle

          *WARNING* No such vui 536870923 on RKM:DecisionTreeTemplate

          *WARNING* No such vui 536870914 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870915 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870916 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870917 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870918 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870919 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870920 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870921 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870922 on RKM:DocumentsMigrationTool

          *WARNING* No such vui 536870913 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870914 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870915 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870916 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870917 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870919 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870920 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870921 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870922 on RKM:DocumentsMigrationToolDetails_UI

          *WARNING* No such vui 536870913 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870915 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870916 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870917 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870918 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870919 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870920 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870921 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870922 on RKM:DocumentsMigrationToolEvent_UI

          *WARNING* No such vui 536870913 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 536870914 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 536870915 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 536870916 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 536870917 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 536870918 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 536870919 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 536870920 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 536870921 on RKM:DocumentsMigrationToolRuns_UI

          *WARNING* No such vui 338469366 on RKM:Feedback

          *WARNING* No such vui 399779142 on RKM:Feedback

          *WARNING* No such vui 399990358 on RKM:HomePageContent:FB_AllOpenArticle

          *WARNING* No such vui 536870913 on RKM:HomePageContent:RL_KnowledgeConsole

          *WARNING* No such vui 536870913 on RKM:HowToTemplate

          *WARNING* No such vui 536870914 on RKM:HowToTemplate

          *WARNING* No such vui 536870915 on RKM:HowToTemplate

          *WARNING* No such vui 536870929 on RKM:HowToTemplate

          *WARNING* No such vui 536870930 on RKM:HowToTemplate

          *WARNING* No such vui 536870931 on RKM:HowToTemplate

          *WARNING* No such vui 536870932 on RKM:HowToTemplate

          *WARNING* No such vui 536870933 on RKM:HowToTemplate

          *WARNING* No such vui 536870939 on RKM:HowToTemplate

          *WARNING* No such vui 536870941 on RKM:HowToTemplate

          *WARNING* No such vui 536870913 on RKM:Knowledge Management Console

          *WARNING* No such vui 536870913 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870921 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870922 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870924 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870925 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870926 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870927 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870928 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870929 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870930 on RKM:KnownErrorTemplate

          *WARNING* No such vui 536870913 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870930 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870931 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870932 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870933 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870939 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870941 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870942 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870943 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870944 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 536870921 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870922 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870923 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870924 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870925 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870926 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870927 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870928 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870929 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870930 on RKM:ReferenceTemplate

          *WARNING* No such vui 536870913 on RKM:SourceManagement

          *WARNING* No such vui 536870913 on RKM:SystemConfig

          *WARNING* No such vui 387897782 on RKM:UpdateRequests

          *WARNING* No such vui 536870913 on RKM:ViewArticleMaxMode

          *WARNING* No such vui 536870913 on RKM:VisibilityGroupMapping

          *WARNING* No such vui 399779142 on RKM:VisibilityGroupMapping

          *WARNING* No such vui 330247222 on RKM:ViewArticleMaxMode

          *WARNING* No such vui 399779142 on RKM:UpdateRequests

          *WARNING* No such vui 399779142 on RKM:SystemConfig

          *WARNING* No such vui 399779142 on RKM:SourceManagement

          *WARNING* No such vui 330247222 on RKM:SearchDialog

          *WARNING* No such vui 399779142 on RKM:RegistrationWizard_NEW

          *WARNING* No such vui 396474502 on RKM:ReferenceTemplate

          *WARNING* No such vui 396474502 on RKM:ProblemSolutionTemplate

          *WARNING* No such vui 396474502 on RKM:KnownErrorTemplate

          *WARNING* No such vui 387897782 on RKM:Knowledge Management Dialogs

          *WARNING* No such vui 350476118 on RKM:Knowledge Management Dialogs

          *WARNING* No such vui 315561478 on RKM:Knowledge Management Dialogs

          *WARNING* No such vui 387043782 on RKM:Knowledge Management Dialogs

          *WARNING* No such vui 399845382 on RKM:Knowledge Management Dialogs

          *WARNING* No such vui 344669445 on RKM:Knowledge Management Console

          *WARNING* No such vui 399779142 on RKM:KnowledgeAssocSearch

          *WARNING* No such vui 396474502 on RKM:HowToTemplate

          *WARNING* No such vui 350189573 on RKM:HomePageContent:RL_KnowledgeConsole

          *WARNING* No such vui 396474502 on RKM:DecisionTreeTemplate

          *WARNING* No such vui 367937287 on RKM:CreateNewKnowledgeArticle

          *WARNING* No such vui 399779142 on RKM:Configuration

          *WARNING* No such vui 399779142 on RKM:ConfigFeedback

          *WARNING* No such vui 399779142 on RKM:CFG-StatusTransition

          *WARNING* No such vui 399779142 on RKM:CFG-LocalizedStatus

          *WARNING* No such vui 399779142 on RKM:CFG-LocalizedSources

          *WARNING* No such vui 311939494 on RKM:ArticleHistory

          • 2. Re: ITSM Installation Completed with Warnings - 9.1.02
            Sidhdesh Punaskar

            KnowledgeArticle - BMC

             

            PROBLEM:
            Warning ‘No such vui’ on KPI, APR and RKM forms. Below is a sample of the warnings (not complete list)…
            From bmcremedyitsmsuite_install_log -
            *WARNING* No such vui 536870929 on KPI:FlashboardData
            *WARNING* No such vui 536870929 on KPI:FlashboardConfig
            *WARNING* No such vui 536870929 on CFG:SupportCompanyAccessSetup
            *WARNING* No such vui 536870912 on APR:ApprovalProcessTreeJoinL3
            *WARNING* No such vui 536870912 on APR:ApprovalProcessTreeJoinL4
            *WARNING* No such vui 536870912 on APR:ApprovalProcessTreeJoinL2
            *WARNING* No such vui 536871138 on SYS:Request Types Assoc Lookup
            *WARNING* No such vui 536870929 on CFG:SupportCompanyAccessSetup
            *WARNING* No such vui 536870928 on AST:PurchasingSearch_dlg
            *WARNING* No such vui 536870916 on RKM:ArticleHistory


            SOLUTION:
            We can ignore these vui warnings.

            • 3. Re: ITSM Installation Completed with Warnings - 9.1.02
              Subhashini Natarajan

              Hello Sidhdesh Punaskar

               

              Apart from the above warnings there are few other warnings as follows:

              ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

              Warning 1:

              (Aug 22 2017 03:00:17.962 PM +0200),INFO,com.bmc.install.product.arbase.statement.ARDriverStatement,

                LOG EVENT {Description=[Result of execution of statement delegate],Detail=[AR driver file /opt/bmc/BMCRemedyITSMSuite/Workflow/pre_install/9.1.02_overlay_install/applications/drmfiles/upgrade_from_7.6.04_sp1_to_current/applications/raf/workflow/en/CTM_LoadSupport_Rename.drm      AR System API Driver

              Active Link   Escalation      Filter        Entry           Entry

              -----------   ----------      ------        -----           -----

              get    (gal)  get    (ges)    get    (gf)   get      (ge)   stats     (stat)

              set    (sal)  set    (ses)    set    (sf)   set      (se)   get BLOB  (geb)

              create (cal)  create (ces)    create (cf)   create   (ce)   getmult   (gme)

              delete (dal)  delete (des)    delete (df)   merge    {me)   getlistblk(gleb)

              getlist(glal) getlist(gles)   getlist(glf)  delete   (de)   getlistw/f(glewf)

              getmult(gmal) getmult(gmes)   getmult(gmf)  getlist  (gle)  getonew/f (goewf)

                             run    (resc)                 service  (sve)  gle w/msf (glmsf)

                                                           setget   (sge)                  

              Char Menu     Schema          License       VUI             Encode/Decode

              ---------     ------          -------       ---             -------------

              get    (gc)   get    (gs)     val    (vl)   get     (gv)    enc query(ecqal)

              set    (sc)   set    (ss)     valmult(vml)  set     (sv)    dec query(dcqal)

              create (cc)   create (cs)     create (cl)   create  (cv)    enc assig(ecasn)

              delete (dc)   delete (ds)     delete (dl)   delete  (dv)    dec assig(dcasn)

              getlist(glc)  getlist(gls)    getlist(gll)  getlist (glsv)  enc hstry(echst)

              getmult(gmc)  gls w/a(glsa)   import (iml)  getmult (gmv)   enc diary(ecdia)

              expand (ec)   getmult(gms)    export (exl)                  enc date (ecdat)

              exp ssm(essm) getlist ext(glxsc)                            dec date (dcdat)

              Container     Alert           Info          Control/Logging Thread/Timer

              ---------     -----           ----          --------------- ------------

              get    (gco)  create   (cae)  get svr (gsi) record   (rec)  launch      (lt)

              set    (sco)  register (rfa)  set svr (ssi) stop rec (srec) launch wait (lwt)

              create (cco)  deregistr(dfa)  get stat(gss) open out (oout) release wait(rwt)

              delete (dco)  gla user (glau) srvr chr(gscs)close out(cout) sleep       (st)

              getlist(glco) get count(gac)  clnt chr(gccs)execute  (ex)   random sleep(rst)

              getmult(gmco) decode   (dcam)               bgn loop (bl)   msec sleep  (msst)

                                                           end loop (el)

              Schema Field   Init/Term      Misc Lists    Misc            Misc

              ------------  ------------    ----------    ----            ----

              get     (gsf)  init    (init) server(svr)   ver user (ver/2)get file   (gfl)

              set     (ssf)  term    (term) group (glg)   export   (exp/f)set file   (sfl)

              create  (csf)  help    (h, ?) user  (glu)   import   (imp)  get errmsg (gem)

              delete  (dsf)  exit    (e, q) sql   (glsql) unimport (unimp)set logging(slog)

              getlist (glsf) login   (log)  sql al(sqlal) exec proc(proc) close conn (cnc)

              getmult (gmsf) dr ver  (dver) role  (glr)   exec p al(epal) valid cache(vfc)

              setmult (smsf) getconf (gsc)                load qual(lqs)  signal     (sig)

              crtmult (cmsf) setconf (ssc)                set port (ssp)  getmult ep (gmep)

              delmult (dmsf)                              obj chgs (goct) imper user (imusr)

              getmult ext cands(gmxfc)                    get cache event (gce)

              set w/file image (ssfwi)                    create overlay  (co)

              create w/file image (csfwi)                 create overlay from obj (cofo)

              XML            Transaction    Image         Workflow Debug Commands 

              ---            -----------    -----         ----------------------- 

              get    (xmlge) bgnclnt (bcmt) get     (gi)  cur loc  (dbcl) get KW   (dbkw)

              set    (xmlse) endclnt (ecmt) set     (si)  execute  (dbex) user ctxt(dbuc)

              create (xmlce) setclnt (scmt) create  (ci)  get FVL  (dbgf) set bkp  (dbbp)

              service(xmlsv) relclnt (rcmt) delete  (di)  set FVL  (dbsf) bp clr   (dbbc)

              parse  (xmlpd) bgnentry(bbet) getlist (gli) get qual (dbgq) bp lst   (dbbl)

                              endentry(ebet) getmult (gmi) set qual (dbsq) clr all  (dbbx)

                                                           get mode (dbgm) term API (dbta)

                                                           set mode (dbsm)               

              Localized Val  Currency Ratio App States    Association

              -------------  -------------- ----------    ------------

              get    (glv)   get    (gcr)   get    (gas)  get    (ga)

              getmult(gmlv)  getmult(gmcrs) set    (sas)  set    (sa)

                                             getlist(glas) create (ca)

                                                           delete (da)

                                                           getlist(gla)

                                                           getmult(gma)

              Command: INITIALIZATION

                 ARInitialization  results

              ReturnCode:  OK

              Status List : 0 items

              Command: SET SCHEMA

              Schema name: Change schema name? (F): New name (): Change compound schema info? (F): Change group list? (F): Change sub admin group list? (F): Change query list fields? (F): Change sort list? (F): Change index list? (F): Change archive info? (F): Change association list to follow for archive? (F): Change audit info? (F): Change default VUI? (F): Change help text? (F): Change owner? (F): Add to change diary? (F): Change object properties? (F): Object Modification Log Label ():

                 ARSetSchema  results

              ReturnCode:  WARNING

              Status List : 2 items

              Status Struct :

                 Message type : WARNING

                 Message number :  8981

                 Message:  Setting application owner is disallowed

              Status Struct :

                 Message type : WARNING

                 Message number :  8981

                 Message:  Setting application owner is disallowed

              Command:

              ]}

              (Aug 22 2017 03:00:17.967 PM +0200),INFO,com.bmc.install.product.bmcremedyitsmsuite.tasks.InstallRCF,

                PROGRESS EVENT {Description=[programRunnerValidationTask.description],Progress=[48],Detail=[programRunnerValidationTask.executeProgram]}

              ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

              Warning 2:

               

              (Aug 22 2017 08:13:04.634 PM +0200),INFO,com.bmc.install.product.rik.statement.RIKLoadApplicationStatement,

                LOG EVENT {Description=[RIK: Milliseconds taken for importing /opt/bmc/BMCRemedyITSMSuite/Workflow/install/9.1.02_overlay_install/systems/chg/workflow/en/adf_chg.xml],Detail=[1904088]}

              (Aug 22 2017 08:13:04.637 PM +0200),INFO,com.bmc.install.product.rik.statement.RIKLoadApplicationStatement,

                LOG EVENT {Description=[rik.err],Detail=[[Definition File /opt/bmc/BMCRemedyITSMSuite/Workflow/install/9.1.02_overlay_install/systems/chg/workflow/en/chg_deplapp.def import failed with error code - 552 :- The SQL database operation failed.]]}

              (Aug 22 2017 08:13:04.681 PM +0200),WARNING,com.bmc.install.task.InstallationStateHelper,

                LOG EVENT {Description=[BMC Remedy ITSM Suite warned],Detail=[productBMCRemedyITSMSuite]}

              (Aug 22 2017 08:13:04.682 PM +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,

                LOG EVENT {Description=[SET PROPERTY WARNED_INSTALL_FEATURES],Detail=[productBMCRemedyITSMSuite]}

              (Aug 22 2017 08:13:04.683 PM +0200),WARNING,com.bmc.install.product.rik.statement.RIKLoadApplicationStatement,

                LOG EVENT {Description=[Execution of statement delegate returned a warning return code 2],Detail=[RIK load application command file /opt/bmc/BMCRemedyITSMSuite/Workflow/install/9.1.02_overlay_install/systems/chg/workflow/en/adf_chg.xml returnCode= 2]}

              ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

              Warning 3:

               

              (Aug 23 2017 03:51:00.254 AM +0200),INFO,com.bmc.install.product.bmcremedyitsmsuite.statement.RKMPostUpgradeUtilityStatement,

                LOG EVENT {Description=[Command to execute the utility],Detail=[java -classpath /opt/bmc/BMCRemedyITSMSuite/Shared_Components/rkmutility/rkmpostupgradeutility.jar:/opt/bmc/ARSystem/api/lib/arapi91_build001.jar:/opt/bmc/ARSystem/api/lib/log4j-1.2.14.jar com.bmc.itsm.rkm.changeimgdata.UpdateImgData -x remedytest.neotel.co.za -u "Action Request Installer Account" -p ****** -t 0 -l /opt/bmc/BMCRemedyITSMSuite/Logs/UpdateImgData.log]}

              (Aug 23 2017 03:51:00.254 AM +0200),INFO,com.bmc.install.product.bmcremedyitsmsuite.statement.RKMPostUpgradeUtilityStatement,

                LOG EVENT {Description=[Executing UpdateImgData],Detail=[]}

              (Aug 23 2017 03:51:01.623 AM +0200),INFO,com.bmc.install.product.bmcremedyitsmsuite.statement.RKMPostUpgradeUtilityStatement,

                LOG EVENT {Description=[Exit Value of RKMUpdateImgDataUtility ],Detail=[1]}

              (Aug 23 2017 03:51:01.734 AM +0200),WARNING,com.bmc.install.task.InstallationStateHelper,

                LOG EVENT {Description=[BMC Remedy ITSM Suite warned],Detail=[productBMCRemedyITSMSuite]}

              (Aug 23 2017 03:51:01.735 AM +0200),WARNING,com.bmc.install.product.bmcremedyitsmsuite.statement.RKMPostUpgradeUtilityStatement,

                LOG EVENT {Description=[Execution of statement delegate returned a warning return code 1],Detail=[]}

              (Aug 23 2017 03:51:01.741 AM +0200),INFO,com.bmc.install.product.bmcremedyitsmsuite.overlays.BMCRemedyKnowledgeManagement,

                PROGRESS EVENT {Description=[programRunnerValidationTask.description],Progress=[77],Detail=[programRunnerValidationTask.executeProgram]}

               

              ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

               

              Could you please tell whether we can we ignore these too, safely.

              • 4. Re: ITSM Installation Completed with Warnings - 9.1.02
                Sidhdesh Punaskar

                Warning 1: I have not seen this warning earlier. But it seems to be related  to deployment management.

                Deployment Warning - IMPORT APPLICATION WARNING: warning (8981)

                 

                 

                Warning 2:

                Try to import def file manually using dev studio and see if you get same error.

                /opt/bmc/BMCRemedyITSMSuite/Workflow/install/9.1.02_overlay_install/systems/chg/workflow/en/chg_deplapp.def

                 

                If error occurs then you need to contact BMC Support.

                 

                Warning 3: Do you see more errors in /opt/bmc/BMCRemedyITSMSuite/Logs/UpdateImgData.log?

                1 of 1 people found this helpful
                • 5. Re: ITSM Installation Completed with Warnings - 9.1.02
                  Subhashini Natarajan

                  Hello Sidhdesh Punaskar

                   

                  Warning 3:

                   

                  UpdateImgData.log is empty. Is there any other log I need to look for?

                  • 6. Re: ITSM Installation Completed with Warnings - 9.1.02
                    Sidhdesh Punaskar

                    I am not sure, may be you can have case with BMC.

                    • 7. Re: ITSM Installation Completed with Warnings - 9.1.02
                      Subhashini Natarajan

                      Hello Sidhdesh Punaskar

                       

                      Thanks for your inputs. Now, I have raised case with BMC.

                       

                      Regards,

                      Subhashini N

                      • 8. Re: ITSM upgrade Completed with Warnings - 9.1.02
                        Subhashini Natarajan

                        Hello Sidhdesh Punaskar,

                         

                        BMC suggested that we can safely ignore Warning 1 and 3. For warning 2, I imported the def file /opt/bmc/BMCRemedyITSMSuite/Workflow/install/9.1.02_overlay_install/systems/chg/workflow/en/chg_deplapp.def from developer studio.

                         

                        Thanks for your valuable suggestion.