8 Replies Latest reply on Jun 29, 2017 12:39 AM by Sandeep Das

    Can you relate Knowledge Articles to Problem records

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      I want to be able to relate a Knowledge Article to either a PBI or PKE record.  But there doesn't seem to be any way to do this.  Even when I used the Create Knowledge option from a Problem record I can't find any relationship record between the article and the PBI.


      We want to be able to target fixes of PBI based on usage of KBAs