4 Replies Latest reply on May 24, 2017 10:53 PM by Restie Recon

    Moving from Remedy 8.1 to 9.1.2

    Restie Recon

      Hi!

       

      We are moving from 8.1 and 9.1.2, the 9.1.2 is in a new environment and we have to move customizations from 1 server to another.

       

      However, there are base forms like hpd:help desk in the old environment that is in custom status.

       

      Question is, could we convert the base form in 9.1.2 to custom?

       

      What is the best way to move custom fields to it?