13 Replies Latest reply on May 24, 2017 6:21 AM by Abdul Moid Mohammed

    Approvals are not working - Version 9.1

    Abdul Moid Mohammed
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      Hi Team,

       

      We are on BMC Remedy ARS & ITSM with Version 9.1 with Windows as OS and Oracle as DB with server group Environment.

       

      For some reason we could see that approvals are not functional and tickets are not being generated/created and the request is in the status of Waiting for Approval.

       

      We do see the few entries in Application Pending table with Status of Pending.

       

      Appreciate response at your earliest availability.

       

      Regards;--Abdul Moid