1 Reply Latest reply on Mar 16, 2017 4:38 AM by Ravi Reddi

    (Error: ERR_WIS_30270) Webi Schedule

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      Hello Experts,

      I need your help resolving the strange issue we are facing while scheduling a report.

      Details are below:

      We have 2 environments for BO, they are using different versions of BO as-

      • SAP BusinessObjects BI Platform 4.1 Support Pack 3 Patch 2
      • SAP BusinessObjects BI Platform 4.1 Support Pack 6

      Scheduling the report with prompts works fine on 4.1 SP3, however when we migrate the report to 4.1 SP6 environment.

       

      Schedule the same report to email, we receive below error-

      An internal error occurred while calling 'answerPromptsEx' API. (Error: ERR_WIS_30270) (Error: INF )

       

      Workaround tried:

      • Open the 4.1 SP3 report in Rich client and export it to 4.1 SP6folder. But still the error persists.
      • I also tried to remove all the prompts and add them one by one in a new copy of report but it didn't work.

       

      Any immediate help on this would be appreciated.

       

      Thanks,

      Shweta