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1. Re: Auditing after discovery errors with "Network Name not Found"
Nathan, check Admin Console Auditing Queue History, find that laptop audit record (Status should be "Audit Failed"), open it to see what exactly problem description is. Is that say "The network path was not found" ??? Another thing I can imagine is Auditing "Setup Credentials", that user may do not have sufficient privilege to access the Share folder.
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2. Re: Auditing after discovery errors with "Network Name not Found"
James thank you for the reply. When I go to the extended information it states “Failed to connect to the networked resource with the supplied credentials. Support Details: The network name cannot be found.” I’ve received this type of error before stating invalid credentials but I am still able to audit other laptops/computers and they finish successful. So am I interpreting this wrong and what should I do to fix this? This laptop is for our CEO and I REALLY wanna make sure everything goes smooth….Thank you in advance.
Nathan Hemperley | Systems Technician
Carter Federal Credit Union
1903 Benton Rd., Suite D, Bossier City, LA 71111
•(318) 382-7823 Ext. 1588 | Fax Cell: (318) 453-8704
• nathanh@carterfcu.org<mailto:nathanh@carterfcu.org>
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3. Re: Auditing after discovery errors with "Network Name not Found"
By the way, also Audit Failure can be seen in Event Viewer->Windows Logs->Security, this is another good place to troubleshoot for Auditing. Hope these could help.
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4. Re: Auditing after discovery errors with "Network Name not Found"
Nathan, give you two below articles that will help you understanding more for Auditing feature, hope it could give you some ideas to troubleshoot this issue.
1. Track-It! Inventory 101 - Initiating an Audit 2. Track-It! Inventory 101 - Audit and Merge
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5. Re: Auditing after discovery errors with "Network Name not Found"
James for some reason the workstation manager wasn't installing and I was having a hard problem getting it to install. But once I finally did get it installed, I was able to successfully audit. Thanks for your help in showing me the articles.
