5 Replies Latest reply on Mar 1, 2017 4:47 PM by Nathan Hemperley

    Auditing after discovery errors with "Network Name not Found"

    Nathan Hemperley
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      Hello, first off let me say I'm rather new with Track it so the answer might be rather basic and I apologize in advance.  Here goes, I am trying to audit a new laptop that has been discovered by Track It.  After discovery is finished I go to the laptop in inventory and select audit now.  Wait about 5 minutes and then it comes back with audit failed the network name cannot be found.  It's weird that it discovers the laptop but can't audit the laptop.  The laptop is still connected to the network and nothing has changed.  Can someone help please?