Cloud services have seen a rapid adoption over the past years, from infrastructure as a service (IaaS) to software as a service (SaaS). IT and business organizations have been using cloud services to increase agility and reduce costs, and have been adjusting their IT service management processes to handle both in-house IT services as well as cloud services.
BMC wants to help you leverage your investment into Remedy ITSM to better to better manage cloud services. To do that we need insights into how your organization uses and manages cloud services today. We also want to understand where there are opportunities to further optimize Remedy ITSM around management of cloud services. We hope you are willing to share those insights with us via a short online survey.